International protocol
A person with style and manners is a welcome guest wherever they may go.
With the ever-increasing globalisation of trade, knowledge of international business
etiquette has become an essential part of professional training and conduct. A good
atmosphere, professional behaviour, tact, courtesy and knowledge of local customs
can be the very things that tip the scales in your favour. People like to do business
with those they like and respect. Without knowing local customs we can easily commit
an embarrassing mistake or, worse yet, inadvertently insult our trading partner.
Behaviour deemed common here in this country can be perceived as scandalous elsewhere.
On the other hand, respect for cultural norms can create psychological comfort –
an essential element in successful negotiations.
Are you travelling on business to Dubai, Tokyo or Moscow? Do you know how to dress
properly, how to choose an appropriate subject for informal conversation or what
type of gift to offer? Would you like to feel confident at a set table?
Courses in international business etiquette will help you be at your best.
Course participants will master:
• The rules of international business etiquette in selected countries
• Fundamental cultural differences
• Table manners in selected countries
• Appropriate clothing
• Basic forms of courtesy
• Business and personal gifts (what to give, what not to give)
Each section of the course includes:
• a definition of terms;
• a presentation of the main principles;
• specific possibilities for using the new knowledge;
• a summary of acquired knowledge.
The course of international business etiquette is intended
for:
• managers, leading employees, company owners and all others that want to feel comfortable
abroad and at important business meetings;
• those who want to behave according to established rules and make the very best
impression.
